This privacy policy applies between you, the User of this Website and Gwrach Ynys Country Guest House, the owner and provider of this Website. Gwrach Ynys Country Guest House respects the privacy of all visitors to our website and is committed to ensuring that your privacy is protected. This policy explains how we collect, manage, use, and protect your personal data.
Gwrach Ynys Country Guest House may change this document from time to time by updating this page. Please check to ensure that you are happy with any changes. The date of the latest version is recorded at end of the policy.
Who we are
Gwrach Ynys Country Guest House is a bed and breakfast accommodation in Wales registered atis at Gwrach Ynys, Talsarnau, Gwynedd LL47 6TS.
Gwrach Ynys Country Guest House operate the webpage www.gwrachynys.co.uk Contact details are shown at the end.
We may collect the following information which includes personal data:
- Name, address and postal code.
- Contact information including email address and telephone numbers.
- Details of your visits to our site including, but not limited to, weblogs and other communication data and the resources that you access.
- Other information relevant to customer surveys and/or offers.
How we Collect data
We collect data that is given to us by you.
When you contact us through the Website, by telephone, letter, e-mail, Gwrach Ynys Country Guest House social media channels; in-person through contacts with Gwrach Ynys Country Guest House personnel, information we gathered via events and when you use our services.
We automatically collect some information about your visit to our website.
This information helps us to make improvements to the Website content and navigation, and includes our IP address, the date, time and frequency with which you access the Website and the way you use and interact with its content. We will also collect Data automatically via Cookies, in line with the cookie setting on your browser.
What we do with the information we gather
- Ensure that content from our site is presented in the most effective manner for you and for your computer.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How long your personal data will be kept.
In the absence of any legal requirements, your personal data will be retained for as long as necessary for the purposes of use as listed above. This means your data will be deleted if you withdraw consent to processing or the data is no longer required or inaccurate.
How to keep us updated with any changes to your information
We would like you to keep us updated if the personal data we hold for you is inaccurate or incomplete. We request that updates to your personal data are sent in writing to Gwrach Ynys Country Guest House, please contact us on the details set out at the end of this notice.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Your rights
You have the right to:
- Update us and have any inaccuracies in your data corrected. If you would like to update the details we hold about you, please contact us on the details set out at the end of this notice.
- Request a copy of the personal information we hold about you. We may require you to prove your identity. Please submit your request in writing to contact details shown at the end of this notice.
- Request that we delete your personal data so it is erased from our records.
- Restrict processing of your personal data i.e. if you contest the accuracy of the data.
- Object to certain types of processing such as direct marketing.
For further information on your rights, including circumstances in which they apply, please contact us or review the guide available here; https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Enquiries and Complaints
Please contact us if you have any enquiries arising from this privacy notice. Where possible, please raise all enquires in writing.
If you are unhappy with our handling of your data or something that we have done or failed to do, please inform us in writing. We will acknowledge receipt of all complaints and will endeavour to investigate the complaint as soon as reasonably practicable.
All complaints should be sent to:
Gwrach Ynys Country Guest House
Gwrach Ynys,
Talsarnau,
Gwynedd LL47 6TS
Email deborah@gwrachynys.co.uk
Website www.gwrachynys.co.uk
Tel 01766 780742
Review of Gwrach Ynys Country Guest House Privacy Notice
This Notice was last reviewed in March 2024. The content of the policy may be reviewed and changed without prior notice, please visit the notice on our website for any changes. We may update the terms of this privacy notice at any time, so please do check it from time to time.